Privacy Policy

PRIVACY POLICY

Last Updated: 18/12/2025

This Privacy Policy describes how Shivay, operating under the brand name We Wears ("we", "us", or "our"), collects, uses, and discloses your Personal Information when you visit or make a purchase from wewears.in (the "Site"). We are based in Surat, Gujarat, India, and cater exclusively to an international audience.

1. COLLECTING PERSONAL INFORMATION When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your international purchases.

  • Device Information: We automatically collect data such as your web browser version, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.

  • Order Information: When you make a purchase, we collect your name, billing address, international shipping address, email address, and phone number.

  • Payment Information: Your payments are processed securely through our payment gateway partners (such as Razorpay). We do not store your complete credit card or payment details on our servers.

 

2. HOW WE USE YOUR PERSONAL INFORMATION We use your personal information to provide our services to you globally, which includes:

  • Processing your payments and fulfilling your orders.

  • Arranging for international shipping and providing you with invoices and order confirmations.

  • Communicating with you regarding your order status, customs, or support queries.

  • Screening our orders for potential risk or fraud.

 

3. SHARING YOUR PERSONAL INFORMATION We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We share your shipping details with international courier partners to deliver your packages securely.

  • We share payment details with payment gateways (like Razorpay) for secure transaction processing.

  • We may share your Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

 

4. INTERNATIONAL DATA TRANSFERS Since our dispatch center and headquarters are located in India, your information will be transferred to, stored, and processed in India. By using our Site and providing your information, you consent to this transfer. We ensure that our data processing practices align with global standards to keep your data secure.

 

5. YOUR RIGHTS (GDPR & CCPA) If you are a resident of the European Economic Area (EEA) or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

 

6. DATA RETENTION When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

 

7. CHANGES We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

8. CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@wewears.in or by mail using the details provided below:

 

Shivay (We Wears)